Customer Care
Do you need to update your personal information? Arrange a property transfer? Schedule a flower delivery? Request a grave repair? At Rose Hills Memorial Park & Mortuaries, we make it our priority to make things as simple and seamless as possible. Consider the Rose Hills Customer Care portal your go-to for maintaining your Rose Hills property and accounts online.
I need immediate assistance
If a death has just occurred or is near, we're here to help you and your family 24 hours a day.
Property transfer
Visit our property transfer page for detailed information regarding resale or transfer of ownership, required documents, restrictions, care and processing fees, and more. For your convenience, this portal also includes downloadable property transfer brochures and forms.
Grave and marker repair
Natural events or maintenance activities in the cemetery may cause a grave to require special attention. Submit a repair request so that we may address your needs with the respect and care you deserve.
Flower Removal
We take great care to maintain the natural beauty of Rose Hills Memorial Park, but we also feel it’s important for you to be able to honor your loved one during holidays and other significant events. Flowers and decorations are removed from interment sites weekly, except for holiday periods.
Memorials and markers
Rose Hills has a dedicated in-house team who can help you choose a permanent memorial or grave marker.
Bill pay
Our online bill pay portal allows you to see personal payment history, make a payment and print receipts.
Reach us by phone
For immediate assistance, please call 562-699-0921.
| Arrangements | 562-692-1212 x5285 |
|---|---|
| Pre-Need Property / Funerals | 800-328-PLAN |
| Flower Shop | 562-699-8825 |
| Marker Status | 562-692-1212 x5730 |
| Park Patrol | 562-699-0921 |
| Property Transfers | 562-463-4563 |
Mail in a form to us
Please use the address below if you need to mail a form to us.
Rose Hills Memorial Park & Mortuary
Title Administration Department
3888 Workman Mill Rd.
Whittier, CA 90601
Once we receive your form, a Rose Hills associate will give you a call to discuss next steps, if needed.