COVID-19: Rose Hills remains deeply committed to the health and well-being of our community, our guests and our associates.
COVID-19 FAQs
How is Rose Hills ensuring the health and safety of associates and visitors?
We have implemented several precautionary measures to help mitigate the spread of the coronavirus by:
- All chapels and offices will remain closed to the public. Only families who have current business or "day of" services will be allowed.
- Associates and visitors are to maintain a safe social distance, wear a face covering and limit groups to members of the same household.
- Conducting enhanced cleaning procedures, while increasing the frequency of sanitizing, in line with recommendations from the CDC.
- Offering phone and virtual arrangements to meet the needs of families and guests.
- Adjusting services and number of guests in attendance according to the directives of local and state authorities.
- Providing virtual and phone pre-planning consultations.
- Maintaining a safe work environment for all associates and contractors.
We will continue to serve our families with the same level of excellence, despite these temporary limitations. Please contact us for more information.
Is Rose Hills Memorial Park open?
Yes. As of Saturday, May 16, we are open seven days a week, from sunrise to sunset, for lawn and mausoleum visitation. To ensure the safety and well-being of our community and associates, we ask that visitors please call (562) 205-4600 for all grave information or assistance. Restrooms are available near the Reception Center parking lot.
All chapels and offices will remain closed to the public. Only families who have current business or "day of" services will be allowed.
How can I get assistance with locating my loved one’s gravesite when I visit?
We encourage visitors to locate the gravesite on our website, RoseHills.com before you leave home. Once you have located their name and grave location, click on “Get Directions.” This link will give you turn-by-turn directions not only to the lawn but also to the exact grave location. Please call (562) 205-4600 for all grave information or visitor assistance during your visit.
Is Rose Hills Flower Shop open at this time?
Our Flower Shop Associates are available for safe, curbside service seven days a week from 8:00 AM to 7:00 PM. If you are visiting the cemetery during this time, we have mixed bouquets available starting from $10.00 plus tax. These may be purchased under the canopy, in front of the Flower Shop when you arrive at the cemetery.
We also accept phone orders for our Flower Placement Program to better serve our families and honor their loved ones during this time. Special bouquets are available for purchase. Prices start at $15.00, which includes the placement fee and a digital photo of your placed bouquet. Larger bouquets and sprays are available.
Flower placement orders can be made from 8:00 AM to 5:00 PM, seven days a week including holidays. The Flower Shop can be reached at (888) 767-3880.
Will Rose Hills be open for holidays and continue to host community events?
As of Saturday, May 16, we are open seven days a week, from sunrise to sunset, for lawn and mausoleum visitation. This includes all holidays. For the health and safety of our associates and families, we recommend visiting loved ones before or after the actual holiday.
At this time, we have cancelled or postponed all community events. In lieu of our in-person Memorial Day Observance, we will be offering a Virtual Remembrance to honor and remember our fallen heroes. More information can be found on our Facebook page.
What if there is an immediate need?
Families should call (562) 699-0921.
Arrangements can be made by calling (562) 692-1212 x5285.
How will my loved one that just passed be cared for? Can we have a service?
We will continue to serve the community by providing essential mortuary and cemetery services such as removals, phone arrangements, memorialization products, burials and cremation services. Utilizing these essential services will allow families to address immediate needs and provide the option to schedule memorialization services at a later date. In addition, we are very fortunate that we are able to offer a temporary entombment option for families. Through this, we can help facilitate a large service at a later date.
How can I find out more information about pre-planning?
We remain committed to the health and safety of our community; therefore, we are offering open-air meeting spaces, safe and private tours, virtual appointments and no-contact transactions. For more information, please call 1-800-328-PLAN.
How long does Rose Hills plan to limit park hours and access to buildings?
We are monitoring government and health official’s recommendations on a daily basis. As the situation improves, we will gradually resume normal business operations.
